Terms of service

Last updated: July 19, 2025

Welcome to Elegant Pieces Japan. These Terms of Service ("Terms") govern your use of our website and any related services, content, or transactions (collectively, the “Services”) provided by Elegant Pieces Japan. By accessing or using our Services, you agree to be bound by these Terms and our Privacy Policy.

If you do not agree to these Terms, please do not use our Services.

1. About Us

Elegant Pieces Japan is a sole proprietorship based in Tokyo, Japan. Our online store is hosted by Shopify Inc., which provides the e-commerce platform that powers our Services.

2. Eligibility & Account

By using our Services, you confirm that you are at least the age of majority in your jurisdiction, or that you have obtained permission from a legal guardian to use the Services on your behalf.

You agree to provide accurate, current, and complete information for all purchases. You are solely responsible for keeping your account secure and for all activity under your account.

3. Product Information

We strive to display products and colors as accurately as possible, but we cannot guarantee that your device’s display will reflect them perfectly. Product descriptions and availability may change without notice. We reserve the right to limit or cancel orders at our discretion.

4. Orders & Payments

When you place an order, you make an offer to purchase. Your order is not finalized until we confirm it. We reserve the right to cancel or modify any order, including due to pricing errors or product availability.

Prices listed do not include taxes, shipping, or customs duties unless otherwise stated. You agree to provide valid and up-to-date payment information and authorize us to charge your chosen payment method for all applicable amounts.

5. Shipping & Risk of Loss

All orders are fulfilled by our U.S.-based production partner. Shipping times are estimates and not guaranteed. Risk of loss passes to you upon our delivery to the carrier.

6. Returns & Refunds

Because our products are made to order, we do not accept returns or exchanges unless the item is defective or damaged. For full details, please refer to our Refund Policy.

7. Intellectual Property

All content, trademarks, designs, and other materials on the Services are the property of Elegant Pieces Japan or our partners. You may not reproduce, copy, distribute, or otherwise use any content without our prior written consent.

8. Third-Party Tools & Links

Our Services may include third-party tools or links to third-party websites. We do not control these tools or websites and are not responsible for their content or performance. Your use of third-party services is at your own risk and subject to their terms.

9. Feedback & Submissions

Any feedback, reviews, or suggestions you provide to us may be used by us without restriction. You represent that your submissions do not infringe on the rights of others and are not unlawful or harmful.

10. Prohibited Conduct

You agree not to use the Services:

  • For any unlawful purpose

  • To violate any local or international law

  • To infringe on our intellectual property or that of others

  • To harm, harass, or impersonate others

  • To transmit malicious code or spam

  • To disrupt or damage the Services or related networks

We reserve the right to suspend or terminate your access for violations of these Terms.

11. Shopify Disclaimer

Elegant Pieces Japan operates independently from Shopify. While our store is hosted by Shopify, all transactions and customer service are solely managed by Elegant Pieces Japan. Shopify is not responsible for any issues related to your purchases.

12. Limitation of Liability

Our Services and products are provided “as is” and “as available.” To the maximum extent permitted by law, we disclaim all warranties and are not liable for any indirect, incidental, or consequential damages arising from your use of the Services.

13. Indemnification

You agree to indemnify and hold harmless Elegant Pieces Japan, Shopify, and their affiliates from any claim arising from your breach of these Terms or your misuse of the Services.

14. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of Japan. Any disputes will be resolved in the courts located in Tokyo, Japan.

15. Changes to These Terms

We reserve the right to update or modify these Terms at any time. Changes will be posted on this page, and your continued use of the Services after such changes constitutes your acceptance.

16. Contact Information

If you have any questions about these Terms, please contact us at:

Elegant Pieces Japan
📧 Email: hello@elegantpiecesjapan.com
🏠 Address: Park Homes Ogikubo The Residence 103
4-15-20 Ogikubo, Suginami-ku, Tokyo 167-0051, Japan